Once your return has been authorized, we must receive the item within 30 days. If an item is received outside of that 30 day window you may be subject to an additional restocking fee.
- What is not covered by a warranty?
- Are there special warranty requirements?
- Are area rugs covered by a manufacturer's warranty?
- When will my return credit appear on my account?
- How do I exchange an item I purchased?
- How much will return shipping cost?
- How long do I have to complete a return after receiving my return authorization?
- How long do I have to complete a return after receiving my return authorization?
- How do I return an item?
- What is your return policy?
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